Q71. You want your customers to be able to create service requests from the Customer Self-Service portal. What are the prerequisites for providing this function? Note: There are 3 correct answers to this question.

Q72. What can you do using the data loader in the Master Data module? Note: There are 3 correct answers to this question.

Q73. In Which steps of the end to end service process does SAP Field service management contribute to the overall customer experience?
Note: There are 2 correct answers to this question.

Q74. What needs to be done to view the activity on the mobile device? Note: There are 2 correct answers to this question.

Q75. Which Customer steps are part of SAP Field Service management Self-service? Note: There are 3 correct answers to this question.

Q76. How can you set up authorizations in the Administration module in SAP Field Service Management? Note:
There are 2 correct answers to this question.

Q77. What are key functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.

Q78. As an administrator, which actions can you take on the Time and Material journal tab? Note: There are 3 correct answers to this question.

Q79. You want to retrieve data from the system using the query API. In which format will you receive the response?

Q80. You scan a QR code paired with self-service and you are NOT allowed to request service for the equipment.
What is missing?

Q81. Which statement best describes the possibility to export offline data from the mobile app?

Q82. Which object corresponds to service call in C4C? Choose the correct answer.

Q83. In which scenario of service engagement does SAP Field Service Management primarily provide capabilities to complement the SAP Service Cloud portfolio?

Q84. What are the key advantages of utilizing the SAP Field Service management Self-Service? Note: There are 2 correct answers to this question.

Q85. Which advanced settings can you use to create a dashboard? Note: There are 2 correct answers to this question.

Q86. What are some functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.

Q87. What can you set in a scheduled business rule? Note: There are 2 correct answers to this question.

Q88. You are a field service technician using an iOS device, and you have just completed a repair. How can you check the travel time to the next repair location address?

Q89. What are the approval statuses in Time & Material journal? Note: There are 3 correct answers to this question.

Q90. What options does a technician have to record travel time against an activity in the SAP Field Service Management mobile app? Note: There are 3 correct answers to this question.

Q91. What objects can you create/update in MDM module? Note: There are 3 correct answers to this question.

Q92. After an existing template has been modified and released, what options are given to the user? Note There are
2 correct answers to this question.

Q93. What configuration is necessary for Reserved material in mobile? Note: There are 2 correct answers to this question.

Q94. What is SAP’s approach to integrating SAP S/4HANA Service with SAP Field Service Management?