NEW QUESTION 18
Assume that you have calculated the following costs of quality:
Average cost of detection: €350
Average cost of internal failure: €250
Average cost of external failure: €4,500
The average costs of detection and internal failure are calculated using the number of defects found prior to release, while the average cost of external failure is calculated using the number of defects found after release.
What is the saving in cost of quality for each defect found in testing?

NEW QUESTION 19
Your company is considering purchasing a test tool suite from a respectable vendor. Your manager has searched the internet for comparable products, but none of them meet his specific requirements. A tool demonstration has been arranged for next week and your team has been invited to attend. The tool suite consists of a test management tool, test execution tool, and a requirements management tool. There is a possibility of adding a performance testing tool at a later stage.
You have decided to attend the demo but raise some issues beforehand regarding expectations.
Which two issues from the options provided below should at least be raised?

NEW QUESTION 20
Which of the following tools help to understand which part of the test object has been exercised by testing?

NEW QUESTION 21
You have been contracted to manage the user acceptance testing of a new reservation system for a travel agency. The reservation system is being developed by a third party. Detailed specifications are available, and an estimate of the total development effort exists. The system will be delivered in four agreed increments.
Which of the following estimation techniques would be most appropriate to use in this context?

NEW QUESTION 22
You are a tester working in an Agile team in the finance domain. The team consists of 6 members, and you are the only tester. The team is responsible for the development and maintenance of a mobile front-end application. The application is considered to be critical with respect to customer impact and market branding.
You have been asked to identify which test management activity needs to be performed within the team to enhance test maturity and achieve a higher level of product quality.
Which test management activity would you recommend the team should adopt?

NEW QUESTION 23
In an Agile context, defects are often fixed without writing a formal defect report. However, there are some conditions where it is good practice to write a defect report, even in an Agile context.
When is a defect report typically not written in an Agile context?

NEW QUESTION 24
You are a test manager in charge of integration, system, and acceptance testing for a bank. You are working on a project to upgrade an existing ATM to allow customers to obtain cash advances from supported credit cards. The system should allow cash advances from €20 to €500 (both inclusive) for all supported credit cards. The supported credit cards are American Express, VISA, Eurocard, and Mastercard. The system should be easy to use for all users, including new users.
In the master test plan, the following items are listed in the section named “items and/or features to be tested”:
I. All supported credit cards
II. Language localisation
III. Valid and invalid advances
IV. Usability
Assume that the project has now been completed, and the ATM system has been in use for just over two months. You are planning a retrospective meeting for the testing work performed.
Which of the following areas is most likely to be considered in this retrospective?

NEW QUESTION 25
To which category of cost of quality does “fixing a defect found during testing” belong?

NEW QUESTION 26
You have been contracted to manage the user acceptance testing of a new reservation system for a travel agency. The reservation system is being developed by a third party. Detailed specifications are available, and an estimate of the total development effort exists. The system will be delivered in four agreed increments.
Which of the following estimation techniques would be most appropriate to use in this context?

NEW QUESTION 27
You have recently been employed as a test manager for a software company producing Human Resource (HR) systems… You have been asked to write a test strategy for the project and have chosen to implement a flexible and change-relatedreactive test strategy.
Which of the following would be an essential part of your test approach?

NEW QUESTION 28
Following up on the situation, the team lacks drive and is performing tasks too slowly. You have been asked to recruit an extra person into the team. Which of the following team roles would be most appropriate to enhance the team?

NEW QUESTION 29
In multi-team environments with hybrid software development approaches, there are various challenges in the context of defect management, such as:
i. Alignment of defect attributes to be used
ii. Prioritisation of defects
iii. Alignment of the approach for defect fixes
Solutions to the above-mentioned challenges include:

NEW QUESTION 30
You are currently leading an independent test team. Based on the information given in the scenario, identify how the team could be improved most effectively.

NEW QUESTION 31
A project has been running for a few months and the team does not seem to be making progress in their test approach. The team also lacks drive and enthusiasm and is sometimes seen to be performing their tasks too slowly. You have been asked to recruit an extra person into the team. In addition to introducing the new team member, you have decided to raise motivation.
Which of the actions listed below would most likely result in the opposite, a de-motivation of the team?

NEW QUESTION 32
Management is sceptical regarding the budget request (€25,000) for the next testing project. You are asked for a cost-benefit calculation. Based on historical data from several projects, you have the following numbers:
Average prevention cost per defect: €200
Average cost of detection per defect: €400
Average cost of internal failure: €150
Average cost of external failure: €2,500
Expected number of defects to be found in this project during testing: 50 What is the result for the expected cost-benefit calculation for the upcoming project?

NEW QUESTION 33
The diagram below shows an incomplete defect management process, where three states (states X, Y and Z) have yet to be named appropriately.
Which of the following labels would correctly complete the process?

NEW QUESTION 34
Assume that you are using traceability to manage test case coverage against test conditions. During test analysis, three test conditions were identified. Test design for system testing has been completed and 10 test cases (TC1 to TC10) have been designed, as described by the following traceability matrix (“C” indicates a critical test case, while “NC” indicates a non-critical test case):

[traceability matrix not visible in the prompt]
The exit criterion for system testing states that each test condition must have all the associated critical test cases successfully executed (passed) AND all associated non-critical test cases at least executed.
The following is the situation after three days of system testing:
TC1, TC2, TC4, TC5, TC7, TC9: passed
TC3, TC10: failed (with an associated open defect report)
TC6, TC8: not run
Management wants to decide whether to release the system. You advise them that the system does not yet meet the defined exit criteria.
Based only on the given information, which test condition does not yet meet the stated exit criterion?

NEW QUESTION 35
You are a tester working in an Agile team for the tax office. Developers on the team have been trained and are experienced in component testing, including various types of code coverage and reviews. The test policy has a clear statement that shift-left is a main focus in trying to achieve software quality. The team is currently developing a new version of the critical income tax application.
Which test activities would you propose to mitigate the risks for the most critical features in the new version of the income tax application?

NEW QUESTION 36
Management is sceptical regarding the budget request (€25,000) for the next testing project. You are asked for a cost-benefit calculation. Based on historical data from several projects, you have come up with the following numbers:
Average prevention cost per defect: €200
Average cost of detection per defect: €400
Average cost of internal failure: €150
Average cost of external failure: €2,500
Expected number of defects to be found in this project during testing: 50 What is the result for the expected cost-benefit calculation for the upcoming project?

NEW QUESTION 37
A company that sells an established capture-replay execution tool is adding a test management tool. Same team, same technology, incremental development (V-model per increment), known first-year features; later features driven by customer demand.
Which two of the following factors are most likely to influence the estimation technique that would be selected in this scenario?

NEW QUESTION 38
Which of the following is not something you should do when performing a Belbin assessment with an Agile team?